Managed Detection & Response (MDR)
Detect and respond to threats 24/7 with our advanced cyber security as a service
Managed Detection & Response (MDR) is a cyber security service that provides continuous threat monitoring, detection, investigation, and response across an organisation’s IT infrastructure. MDR combines Endpoint Detection & Response (EDR), Network Detection & Response (NDR), Security Information & Event Management (SIEM), human threat hunters, and threat intelligence to detect, analyse, and contain cyber threats quickly and effectively.
MDR protects organisations from potential cyber attacks, replacing the need for a fully staffed in-house security team.
Comprehensive cyber security as a service through Managed Detection & Response (MDR)
We establish visibility across your IT infrastructure that allows us to detect anomalous activity, contain threats and respond appropriately.
You benefit from our innovative use of technology and decades of expertise so that your business is protected from the financial, operational and brand harm that follow a successful attack.
Red Helix deliver this protection by combining Endpoint Detection & Response (EDR), Network Detection & Response (NDR) and Security Information & Event Management (SIEM):
- We feed your IT infrastructure data through our EDR and NDR tools.
- We then parse the data through our SIEM.
- Our UK based 24x7x365 Security Operations Centre (SOC) monitors events and responds appropriately.
This means your data is handled more effectively: minimising cost, providing actionable insights, freeing up your team.
Why do you need Managed Detection & Response (MDR)?
Cyber security threats are evolving faster than ever, with sophisticated attackers exploiting even the slightest vulnerabilities. In this ever-changing landscape, relying solely on traditional, siloed security measures simply isn’t enough. That’s where Managed Detection & Response (MDR) steps in, providing a layer of protection no business can afford to ignore.
Contact us to discuss your needs and explore how we can tailor our MDR service to your requirements
What does Managed Detection & Response (MDR) do?
Imagine having a team of cyber security experts watching over your IT infrastructure 24/7, ready to respond to any suspicious activity. That’s the power of Managed Detection & Response (MDR). Think of it as an invisible shield around your entire IT system, constantly on guard against cyber attacks. But MDR goes beyond just protection. It also offers actionable insights, alerting you to attacks, and providing clear-cut steps to address them and prevent future attacks. MDR handles detection and response, freeing up your internal team to focus on core business functions, ensuring cost optimisation. As your business grows, your MDR solution can adapt, ensuring continuous protection without the need for additional infrastructure or expertise. In short, MDR is your one-stop shop for comprehensive cyber security, giving you peace of mind and the freedom to focus on what matters most: running your business.
Questions to ask when choosing your Managed Detection & Response (MDR) provider
It is extremely important when deciding your MDR provider that it can be tailored to your organisation as it scales and changes. Therefore, there should be a plethora of questions which you have considered to ensure you are making the right choice for your business.
Best of breed technology (EDR, NDR, SIEM)
Threat Hunting, Detection, and Monitoring 24x7x365
Reporting
Incident Response
Log retention and search
Managed Detection & Response (MDR) tackles threats by
Continuously monitoring your entire IT system: MDR solutions like ours at Red Helix employ tools to constantly scan your network, endpoints, applications, and more for signs of trouble.
Detecting and investigating potential threats: Our experts sift through the data deluge, using their experience and AI-powered tools to identify real threats amidst harmless noise.
Responding swiftly and effectively: When a threat is confirmed, our SOC team swings into action, containing the damage and minimising the impact on your business.
The Role of AI & Machine Learning in Managed Detection & Response (MDR)
AI and ML play a critical role in modern MDR:
- Identifying anomalies and zero‑day threats.
- Reducing false positives through adaptive models.
- Accelerating root cause analysis with automated correlation.
- Supporting predictive detection of attacker behaviour.
Generative AI is beginning to enhance incident analysis, reporting, and attacker simulation, further improving the speed and accuracy of MDR.
The benefits of Managed Detection & Response (MDR) from Red Helix:
- 24x7x365, Real-Time Threat Detection.
- Build trust with dedicated analysts on hand with expert advice.
- The service scales with you as you grow.
- Flexible technology to keep pace with evolving threats.
- Rapid deployment.
- Regular check-ins from your customer success manager.
Our Managed Detection & Response Service overcomes these challenges and delivers exactly what you would expect it to.
We Manage the best of breed technology across EDR, NDR and SIEM to detect threats from: applications, network, cloud, user behaviour, endpoints, security logs, and any custom data you need us to integrate.
We Detect and contain threats using active threat hunting, 24x7x365 monitoring, machine learning and artificial intelligence.
Our SOC team works around the clock, providing incident Response to alerts, reporting to, and supporting your team to manage vulnerabilities.
See the tools that underpin our MDR Service in action
This brief overview shows the integrated tooling used by our UK-based, 24/7 Security Operations Centre when delivering MDR.
| Key Capability | MDR from Red Helix |
|---|---|
| 24/7 Threat Monitoring |  |
| Advanced Threat Detection | |
| Incident Investigation & Forensics | |
| Rapid Incident Response & Containment | |
| Endpoint, Network, and Cloud Protection | |
| Proactive Defence | |
| Security Information & Event Management | |
| Compliance & Reporting | |
MDR Pricing Options
Contact us for a quote
MDR isn't just a luxury; it's a strategic investment in the future of your business.
By proactively addressing the evolving threat landscape with the power of MDR, you can achieve:
MDR provides comprehensive protection against a wide range of threats, from malware and ransomware to zero-day attacks.
Compared to building and maintaining an in-house security team, MDR offers a cost-effective solution with immediate ROI.
Rapid detection and response minimize downtime and ensure your business operations remain uninterrupted.
MDR provides valuable insights into your security posture, helping you identify and address vulnerabilities before they become exploited.
Leverage the knowledge and experience of dedicated security professionals, ensuring your business benefits from the latest advancements in cybersecurity.
Red Helix for SOC-as-a-Service
At Red Helix, we also provide the option a standalone SOC-as-a-Service. With SOCaaS we tailor what we offer to your organisation’s specific needs. This means that even if you already have security tooling in place, you can still benefit from our experts monitoring your business 24/7.
Based in our Head Office in Aylesbury, Buckinghamshire, our 24x7x365 SOC team are experts at monitoring and responding to alerts. Given the high levels of alert fatigue and unattended alerts in UK businesses, this could be the solution you’ve been looking for.
Find out about our SOCaaSFAQs
A cyber security service which can be adopted to identify and respond to threats by performing threat hunting, monitoring, and response actions.
Managed Detection & Response is essentially a Threat Response service. Red Helix is responsible for monitoring for threats, the customer is responsible for responding to incidents.
Threat response: This focuses on identifying and understanding potential threats before they can exploit vulnerabilities and cause damage.
Incident response: This is a reactive approach that deals with actual security incidents that have already occurred. It involves containment, eradication, recovery, and investigation of the incident.
No, EDR focuses on protecting a network’s endpoints, whereas MDR secures an organisations entire infrastructure. MDR technology can be adopted to enhance EDR threat detection capabilities and add further layers of protection.
MDR combines security event management and advanced analytics to identify threats.
MDR takes away the need for an internal IT team. This is the most cost effective solution and will lead to increased productivity for current staff by freeing up their time to focus on more relevant tasks. Additionally, it provides access to 24x7x365 expert support and advice, with rapid identification and response times.
MDR can act either as a full SOC replacement or as an extension of an in‑house team.
Request a call to find out how MDR can benefit your organisation
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