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24/7 Security Operations Centre (SOC) as a Service

Enterprise-Grade Security Without High Costs

Traditional SOCs can be expensive, fragmented, and siloed due to:

  • High data, hardware and licensing costs​
  • Staffing challenges and the need for 24/7 coverage
  • Lack of automation and integration​
  • Repetitive work from false positives
  • Visibility gaps in legacy systems​

At Red Helix, our 24/7 UK-based Security Operations Centre as a Service delivers true managed security. We combine expert analysts, advanced technology, and real-time monitoring to protect your organisation against cyber threats efficiently and cost-effectively.

What is a Security Operations Centre (SOC)?

A Security Operations Centre (SOC) is a physical or outsourced centralised hub which serves as an organisation’s security system, across its networks, servers, endpoints and other digital assets. This allows organisations to detect and respond to potential cyber security threats as they arise.

What is SOC as a Service (SOCaaS)?

Our 24/7 Security Operations Centre as a Service acts as your complete outsourced SOC, thereby delivering all the capabilities of an in-house team without associated cost and complexity. SOCaaS provides all the security functions performed by a traditional, in-house SOC, ranging from monitoring, log management, threat detection, compliance, and more. SOC- as-a-Service is designed to be integrated with your existing tools to solidify your security stack. It is mainly adopted to help fill in gaps in an organisation’s current capabilities or serve as a replacement for deploying an in-house security team.

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SOC as a Service Capabilities

SOCaaS can be customised to meet your business requirements. Typical capabilities include:

Detect and mitigate risks in real-time

Swiftly address vulnerabilities and breaches

Stay ahead of emerging threats

Meet industry regulationS

Leverage SIEM, EDR, and NDR solutions

Adapt as your business and security needs grow

Men standing against a wooden wall.

Why use SOC as a Service (SOCaaS)?

Building and maintaining an in-house SOC is resource-intensive, requiring expensive tools and highly skilled cyber security professionals. Building your own SOC is resource-intensive, with high salaries for skilled analysts and advanced tooling, training and physical infrastructure, costs quickly escalate.

SOC as a Service eliminates these upfronts, offering businesses a subscription-based model tailored to their needs as they develop. Additionally, it provides access to enterprise-grade tools that have previously been unavailable to SMEs. As businesses grow, so do their security needs. SOCaaS solutions are designed to scale effortlessly, providing advanced protection for evolving infrastructures, whether on-premises, cloud-based, or hybrid.

Internal IT teams are often inundated with threat alerts, creating conflicting priorities. SOCaaS eliminates these upfront costs, offering:

  • Subscription-based, scalable pricing

  • Access to enterprise-grade security tools

  • Dedicated analysts who monitor threats and manage incidents 24/7

  • Faster detection and remediation of potential attacks

  • Reduced business downtime and minimized breach impact

Cost Considerations

Building and maintaining an in-house SOC can be prohibitively expensive. Costs include:

Staffing Costs

A fully staffed SOC typically requires security analysts, engineers, managers, and incident responders to cover shifts 24/7. Salaries rise sharply from recent graduates earning £45,000 up to £100,000 per year for managers. You should also allow an additional 10-20% to account for round-the-clock staffing. For a small to mid-sized SOC, you may need at least 6 staff to cover 24/7 operations. Finally, you need to allow for training and certification costs.

Technology

SOC infrastructure includes the technology stack required for monitoring, detection, and response:

  • Endpoint Detection and Response (EDR)
  • Network Detection and Response (NDR)
  • SIEM (Security Information and Event Management) Software
  • Threat Intelligence Platforms
  • Optional additional tools such as Security Awareness Platforms, ZTNA, Spoofing Protection, Vulnerability Management, DLP, Forensics.
  • Technology costs vary hugely depending on users, data ingest and tools. They can range from: £50,000 – £600,000 annually.

Physical Infrastructure

If building an on-premises SOC, you’ll need:

  • Secure Facilities
  • Hardware
  • Redundancy and back-up

You should expect to invest at least £1,000,000 to set up a full 24/7 SOC

How to choose the right SOC as a Service provider

When selecting a SOC as a Service provider, it’s essential to evaluate solutions powered by advanced tools like SIEM, EDR, and AI-driven analytics that seamlessly integrate with your existing technology stack. The provider should tailor their services to align with your organisation’s unique risk tolerance, infrastructure, and operational needs. Look for a partner with proven expertise and experience in your industry, capable of supporting compliance with evolving regulatory requirements. Clear and scalable pricing models are crucial to avoiding unexpected costs, while transparency in reporting and communication ensures confidence in the partnership. Additionally, weigh the costs of implementing an in-house SOC, including the challenges of finding, hiring, and training skilled staff in a market facing growing talent shortages. Finally, ensure your cyber security strategy is well-defined so that your chosen SOC provider can effectively align with your operations, offering robust threat detection and response capabilities, seamless integration with existing tools, and the flexibility to scale services as your needs evolve.

The Future of Cyber Security is Managed

As the cyber threat landscape becomes more complex, SOC as a Service is emerging as a game-changer for organisations seeking robust, cost-effective protection. By outsourcing security operations to a trusted provider like Red Helix, businesses can enhance their resilience, protect their assets, and focus on achieving their goals, confident in their ability to withstand the challenges of tomorrow.

SOC team meeting

Why Red Helix for SOC as a Service?

At Red Helix, we deliver SOC as a Service solutions tailored to your organisation’s specific needs. Combining cutting-edge technology, expert analysts, and 24/7 monitoring, we empower businesses to stay resilient in the face of cyber threats.

Our 24/7 SOC as a Service delivers

Real-time threat monitoring and detection

Gain full visibility into your network, endpoints, and cloud infrastructure. Our AI-driven analytics detect abnormal behaviour, enabling proactive threat detection and faster containment.

Rapid Incident Response

Every alert is verified and analysed by our experienced UK-based security team. We provide contextual guidance, root-cause analysis, and actionable recommendations to reduce response time and impact.

Integrated Compliance Reporting

Stay compliant with frameworks like ISO 27001, PCI DSS, and NIS2. Our platform automates reporting, audit evidence, and dashboards for simpler regulatory management.

Seamless Integration

Connects effortlessly with your existing EDR, SIEM, firewall, and cloud tools to provide unified visibility and a centralised operational picture.

Man on a video call in a SOC

Based in our Head Office in Aylesbury, Buckinghamshire, our 24x7x365 SOC team are experienced in protecting SMEs across all industries.​ We provide access to cutting-edge tools for advanced threat detection.​ Individual specialisms within the team provide deep knowledge across the technology stack and threat landscape and our advanced automation and large team eliminate alert fatigue.

We have selected today’s leading technology. Given the arms race between cyber security experts and our adversaries, this technology is always evolving. ​

Our SOC team introduce new product features and functions as they become available, keeping you always up to date and one step ahead of our adversaries.

Learn how our 24/7 SOC integrates with SIEM and EDR solutions.

Why Choose Red Helix?

Four Decades of Expertise Over 40 years securing UK networks, led by certified analysts within a UK-based SOC.
Always-On Protection 24/7 real-time monitoring and response designed to eliminate blind spots across cloud, on-premises, and hybrid environments.
Measured Outcomes Proven to enhance visibility, reduce incident response time, and simplify regulatory compliance across key frameworks.

FAQs

Organisations of all sizes can benefit from SOC as a Service, particularly small to medium-sized enterprises (SMEs) that lack the resources to build and maintain their own 24x7x365 SOC. It is also ideal for companies with limited cyber security expertise, those looking to augment their security team, or organisations requiring 24/7 monitoring and rapid response capabilities.

SOCaaS typically provides the same services of a traditional SOC at a lower cost, therefore making it a more attractive solution to maintaining an on-premises SOC. With threat actors embracing their own forms of digital transformation and taking advantage of automation, organisations need security operations that can keep pace. Managed security providers can offer uninterrupted coverage and guaranteed service via service level agreements (SLAs) that define the scope and delivery of services, including required software updates and patches as they become available or countermeasures against a new threat are ready to implement.

No, SOCaaS is a comprehensive third-party all-in-one management service, whereas Managed Cyber Security services are standalone tools which a third-party provider will manage for you.

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