Witbe

As Witbe’s official UK partner for over 15 years, Red Helix provides expert support and seamless deployment of Witbe’s automated testing and monitoring technology. We help service providers, broadcasters, and video platforms measure the true Quality of Experience (QoE) received by their viewers across all devices and services. 

Witbe’s all-in-one platform empowers you to test and monitor video services running on real devices, with real user interactions, giving you complete visibility into playback, performance, and end-user satisfaction. 

With Witbe Robots and the Witbox family of testing devices, your team gains the tools to: 

• Test across STBs, mobile, web, and smart TVs 

• Automate monitoring 24/7 to reduce response times 

• Analyse service performance in real-time 

• Optimise video delivery and reduce customer churn 

Providers can test and monitor their services running on real devices locally with the Witbox, the most powerful and compact automated testing product on the market.  

The Witbox and the Witbe Software Suite are designed to transform teams’ workflows and boost their efficiency, giving providers eyes and ears on what is actually delivered to their viewers. 

Providers can control real testing devices from anywhere from any web browser with the Remote Eye Controller, Witbe’s virtual NOC; easily program personalised test scenarios with Workbench; and efficiently analyse test results with Smartgate, Witbe’s observability platform. 

Furthermore, due to the way in which our Witbe Robots interact with devices and content, it provides a comprehensive solution for organisations that want to benchmark, optimise, and continuously improve the quality of their video services to reduce churn. 

Whether you’re just getting started on your monitoring journey or looking to upgrade a current set-up, you can do so much more with Witbe. 

Witbe’s Virtual NOC

With the Remote Eye Controller, team members can access and control all their real test devices remotely from one web app – on a phone, tablet, or desktop.

Video Service Monitoring

Automate your testing and monitoring 24/7 so Operations teams can respond to service interruptions quickly, collaboratively, and efficiently.

Automated Testing Bundles

Boost your QA and Video Service Monitoring with ready-to-deploy Automated Test Cases.

Ad Monitoring and Matching Technology

Witbe’s Ad Monitoring and Matching technology allows video service providers to verify streaming errors caused by Dynamic Ad Insertion.

The Witbox Family

Witbe’s Witbox line of automated testing and monitoring devices includes the WitboxOne, the company’s accessible flagship device; the Witbox+, the most powerful testing device on the market; and the WitboxNet, built specifically for web testing.

Built for every stage of the monitoring journey

Whether you are starting from scratch or upgrading your current setup, Witbe offers unmatched flexibility, accuracy, and visibility. 

With Witbe, providers can: 

• Benchmark performance against competitors 

• Understand real service quality across networks and platforms 

• Streamline QA workflows and reduce manual testing 

• Ensure a consistent user experience and protect subscriber satisfaction 

Why Choose Red Helix as Your Witbe Partner?

Red Helix brings decades of experience in video service optimisation and works closely with UK service providers to ensure successful Witbe implementations. Our support includes: 

• Tailored deployment and configuration of Witbe devices 

• Local engineering and technical support 

• Best-practice guidance for test case design and monitoring strategy 

• Ongoing optimisation to match evolving service environments 

We help clients use Witbe’s technology to identify issues before users do, reduce operational costs, and improve service reliability through continuous testing. 

If you’re looking for a partner who understands your environment and can help you deliver the best possible experience to your users, get in touch with Red Helix today to discuss your needs.