Security Information and Event Management (SIEM) tools are increasingly being used to automate threat detection, reporting, and response processes. As companies face ever more sophisticated cyber threats, the use of a SIEM tool to consolidate and manage threat intel is increasingly common and many smaller organisations are integrating this into their security toolkit.
A SIEM tool provides crucial visibility into your network and can be used for infrastructure and/or security monitoring. It will also provide compliance reports either out of the box, or bespoke to your needs.
Despite their many advantages, SIEM tools require specialised skills and dedicated resources for configuration, management, and continuous refinement.
Whilst a SIEM will aggregate logs and alerts from multiple security tools, prioritising them for attention, it cannot investigate the alerts. This requires human intervention and expertise.
In the current context of a cyber security skills gap and as many as 67% of IT teams ignoring lower priority alerts due to their sheer volume, lack of resources, and inadequate training, this presents the greatest issue with a SIEM.
Without the expertise and resource to manage the tool, the intelligence provided by your SIEM will be wasted. Consequently, outsourcing SIEM management to a Managed Security Service Provider (MSSP) is becoming an increasingly popular solution.
The benefits of working with an MSSP
At Red Helix, we deliver managed SIEM services to companies of all sizes. Our Security Operations Centre (SOC) configures and monitors log collection from all relevant systems, ensuring logs are ingested correctly and efficiently through regular audits. We update detection rules and create new rules to address emerging threats.
When alerts are triggered, our SOC team investigate to determine the severity of the threat and work with our clients to respond. Through outsourcing the management of your SIEM to us, you ensure adequate resource is allocated to handle all alerts.
With specialists looking after your SIEM and fine-tuning the tool, you can benefit from significant cost savings.
Our SIEM platform of choice is Sumo Logic. Compared to alternatives such as Splunk and LogRhythm, Sumo Logic excels in cloud-based deployments and machine learning. It offers a more specialised approach to log management and analytics, which in the hands of our Sumo Logic experts allows precise configuration to meet our clients needs.
Additional SIEM capabilities
A managed SIEM can also benchmark the performance of applications hosted internally against how they work when moved out to the cloud. With Sumo Logic’s SIEM you can not only monitor internal infrastructure but cloud-based applications and workloads like AWS and Kubernetes, creating clear and concise dashboards that illustrate trends and performance issues.
Furthermore, a managed SIEM can help you to understand staff output and performance, by aggregating data such as login times from two-factor authentication and activity from HR and communication systems, can help detect signs of stress, overworking, and burnout in your workforce by monitoring work hours, leave requests, breaks, and meeting schedules.
Addressing Compliance and Security
With the increasing focus on cybersecurity among board members and executives, presenting clear proof of compliance for regulations like PCI DSS, NIST and ISO is more important than ever.
As supply chain security comes to the fore, more and more companies are required by their clients and suppliers to evidence robust security.
A managed SIEM can generate compliance reports to meet your specific requirement, proving your organisation has robust security for your board, clients, suppliers, and regulators
The Red Helix solution
Our service is ideal for companies seeking confidence in having a team of experts support their Sumo Logic SIEM 24/7. Whether you need help setting up Sumo Logic, managing overwhelming alerts, or simply looking for a managed SIEM solution, we are here to help.
Outsourcing your SIEM management to an MSSP like Red Helix not only enhances your security posture but also streamlines operations and ensures compliance. With our best-in-class technology, expert team, and cost-effective solutions, you can focus on your core business objectives, knowing that your cyber security is in capable hands.
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