Securing Critical Infrastructure with Richter Global

Richter is a consulting firm specializing in civil, structural, and geotechnical engineering, who work on significant critical infrastructure projects, including the UK’s high-speed rail project, HS2. Richter operates in complex, high-stakes environments that demands robust, agile and secure digital infrastructure.

The Challenge

As an SME working within the UK’s Critical National Infrastructure (CNI) sector, Richter faces heightened regulatory scrutiny and a dynamic threat landscape. Their extensive, interconnected supply chain introduced elevated risks and compliance challenges, compounded by the need to demonstrate resilience to clients and partners.

Managing security alerts manually had become a significant operational burden, diverting internal IT resources and increasing the risk of delayed responses to cyber threats. Richter needed a partner who could both scale with their needs and relieve their internal team from the pressures of round-the-clock threat monitoring.

The Solution

Red Helix initiated the engagement with a comprehensive audit of Richter’s IT infrastructure. This assessment identified the most critical gaps and informed the development of a customised, scalable cyber security strategy.

At the core of the solution was the deployment of a 24/7 Security Operations Centre (SOC), offering real-time monitoring, incident response, and threat intelligence. Red Helix implemented an integrated suite of security services aligned to Richter’s operational model:

• Endpoint Detection and Response (EDR)
• Network Detection and Response (NDR)
• 24/7 Security Operations Centre (SOC) monitoring
• Security Information and Event Management (SIEM)
• Zero Trust Network Access (ZTNA)

This multi-layered approach provided Richter with comprehensive threat visibility, reduced incident response times, and ensured compliance with cyber security frameworks critical to their sector.

The Results

Red Helix’s services have significantly transformed Richter’s cyber security capabilities:

• Improved Efficiency: Automated alert management and proactive threat resolution freed internal resources to focus on strategic initiatives.
• Enhanced Threat Response: Increased visibility across endpoints and networks enabled faster, and more accurate incident detection and remediation.
• Access to Expertise: Richter gained on-demand access to a larger pool of specialised cyber security professionals; capabilities that are not feasible to maintain in-house.
• Regulatory Confidence: The solution supports continuous compliance with standards such as ISO, Cyber Essentials, and NIST, underpinned by automated reporting and audit readiness.

The Outcome

By partnering with Red Helix, Richter not only improved its cyber resilience but also gained a competitive edge in securing major infrastructure contracts. Their strengthened security posture provides stakeholders with confidence, while enabling internal teams to focus on innovation and growth.

Jordan Lance, Director of IT, Richter, said: “Our collaboration with Red Helix has transformed our security posture and given partners, clients and stakeholders the reassurance they need to do business with us. Their support has allowed us to win some large construction frameworks and provided us with an incredible pool of cyber security professionals we would not otherwise have had access to.”

The partnership with Red Helix has not only improved Richter’s ability to manage risk but also set a benchmark in cyber security for the engineering sector. Both organisations continue to evolve the solution to meet Richter’s growing needs and ensure robust protection going forward.